At Latitude, we aim to create an event that is accessible for all our customers.

Latitude has a dedicated Accessibility Team working all year round to assist customers with accessibility requirements.

Members of the Accessibility Team will be on site throughout the festival to assist you.

Please buy your event ticket first (please note we do not have a separate accessible ticket).

You will then need to apply for any accessible facilities and Essential Companion ticket by completing the Festival Accessible Facilities Application Form, which will be available at a later date.

Applications for the use of accessible facilities will open soon. To be notified once applications open, please register your interest here.

Once applications open, you will be able to apply for use of the facilities including:

• Raised Viewing Platforms
• Ground Level Viewing Areas
• Essential Companion Tickets
• Accessible Toilets and Showers
• BSL interpreting Services
• Accessible Campsite
• Campervan Pitches in the Accessible Campsite
• Changing Place Units
• Internal Accessible Buggy Service
• Accessible Parking, Pick Up, and Drop Off
• Assistance Dog

In addition, there will be Sensory Zones, lowered service counters and accessible entrances.

Customers staying in the Accessible Campsite, will be allowed to drive into the Accessible Campsite to unload their car, before parking in the Accessible Car Park.

You can bring prescription medication to the festival, but please ensure it is in the original packaging with the dispensary sticker intact.
If you need to bring in loose medication or medication that is not in its original packaging, please also bring the prescription(s) with you.
Refrigerated medication storage is available in the Accessible Campsite.

Medical marijuana prescribed for daily use may be brought into the event.
Please bring the medication in its prescribed form together with the original prescription, supporting its use for the entire duration of your time at the event. You may be asked to present this, along with identification matching the name on the prescription upon entry.

All Latitude customers are permitted to bring a small amount of food for personal consumption into the arena.
Accessibility customers are permitted to bring additional food in excess of the usual amount into the arena.
(This increased allowance applies to accessibility customers only and not to essential companions or friends and family).

All Latitude customers are permitted to bring a sealed, unopened 500ml bottle of water or soft drink into the arena.
Accessibility customers are permitted to bring one sealed, unopened bottle up to 1.5l of water or soft drink into the arena.
(This increased allowance applies to accessibility customers only and not to essential companions or friends and family).

For security reasons, we ordinarily only permit customers to bring a small bag (A4 size) into the arena.
Accessibility customers are entitled to bring a bigger bag into the arena. (One bag only per accessibility customer).

Contact form: HERE

Post: Accessibility Team, Festival Republic, 30 St John Street, London, EC1M 4AY

Office opening times: 10am – 6pm, Monday to Friday.